Referrals and Appointments
Services are available to clients upon referral. Referrals may be initiated by the client, a friend, parent, guardian, physician, minister, attorney, or school personnel.
Services at North Central are confidential. A summary of our HIPAA Notice of Privacy Practices will be made available regarding protected personal/medical health information. This is kept in or by this facility.
Adult Community Psychiatric Rehabilitation (CPRC)
Skill-building support to help adults live and participate in the community.
Adult Community Psychiatric Rehabilitation (CPRC) helps adults with serious mental illness develop skills for daily living, social engagement, and independence. Services focus on practical skill-building and community integration.
Who Is This Service For?
- Adults with serious mental illness needing support with daily living skills
- Individuals working toward independence and community involvement
- People seeking recovery-focused skill development
Assessments / Evaluations
Comprehensive evaluations to identify needs and guide care.
We provide comprehensive behavioral health and substance use assessments to identify strengths, needs, and the appropriate level of care. Assessments inform individualized treatment planning and recovery goals.
Who Is This Service For?
- Individuals seeking clarity on mental health or substance use needs
- People needing guidance for appropriate treatment options
- Families or caregivers requesting evaluation support for a loved one
Behavioral Health Crisis Center (BHCC)
Immediate support for mental health or substance use crises, offering safe stabilization, short-term intervention, and connection to ongoing care. Open Monday-Friday 8am to 8pm.
The Behavioral Health Crisis Center provides immediate, in-person support for individuals experiencing a mental health or substance use crisis. Our trained team offers crisis assessment, stabilization, and short-term intervention in a safe and supportive environment. Services are trauma-informed and person-centered, helping individuals de-escalate, access urgent care, and connect with ongoing treatment and community resources. The BHCC also works closely with families, caregivers, and local providers to ensure continuity of care and safety during and after a crisis.
Who Is This Service For?
- Individuals experiencing a mental health emergency, such as intense anxiety, depression, suicidal thoughts, or psychosis
- People facing a substance use crisis who need immediate stabilization
- Families or caregivers seeking guidance and support during a behavioral health crisis
- Anyone in the community needing urgent behavioral health assistance, whether for themselves or a loved one
FAQs
Q: When is the BHCC open?
A: Our center is available 12 hours a day Monday-Friday to provide immediate support in behavioral health emergencies.
Q: Do I need an appointment?
A: No appointment is needed. Services are available on-demand for anyone in crisis.
Q: What should I bring?
A: Bring any relevant medical or psychiatric information if available, though it is not required. Our team will help gather necessary details.
Q: Is this service voluntary?
A: Yes. Individuals seeking support come voluntarily, though crisis intervention can also occur in coordination with emergency services if needed.
Q: Will I be hospitalized?
A: Not necessarily. Our goal is to stabilize the situation and connect you to ongoing care, helping to avoid hospitalization whenever possible.
Q: Are services confidential?
A: Yes. Services are private and HIPAA-compliant, and our staff will discuss confidentiality during intake.
Certified Peer Specialists and Family Support Providers
Peer and family support from trained providers with lived experience.
Certified Peer Specialists and Family Support Providers use lived experience to offer guidance, advocacy, and emotional support. Services help individuals and families navigate the behavioral health system and build resilience, hope, and recovery skills.
Who Is This Service For?
- Individuals seeking peer support from someone with lived experience
- Families needing guidance and advocacy within behavioral health services
- People looking for encouragement, education, or system navigation support
Crisis Services
Immediate support and intervention during mental health or substance use crises. Available 24/7.
Provides immediate support, assessment, and intervention during mental health or substance use crises, with a focus on safety and stabilization.
Available 24/7. Please call 1-888-279-8188 or call/text 988.
For medical emergencies, please call 911.
Groups – Youth, Adult, & Substance Use
Supportive groups that build skills, connection, and recovery.
We offer a variety of peer and skill-building groups for youth, adults, and individuals in substance use recovery. Groups provide connection, support, and learning opportunities in a safe, structured environment. Participation is always voluntary and confidential.
Who Is This Service For?
- Youth and adults seeking peer support or skill development
- Individuals in substance use recovery
- People looking for connection and community while working toward personal goals
Healthcare Home
Coordinated care for physical health, mental health, and wellness.
The Healthcare Home model coordinates physical, behavioral, and social health services. Our team ensures preventive care, chronic condition management, and overall wellness, supporting individuals in achieving holistic health.
Who Is This Service For?
- Individuals with complex health or behavioral health needs
- People seeking coordinated care across multiple providers
- Those looking for support with wellness, preventive care, and chronic conditions
Psychosocial Rehabilitation (PSR)
Group-based support to build skills, connection, and independence.
Offers structured group and skill-building activities that support recovery, social connection, and increased independence in daily life. Services focus on wellness, recovery, and meaningful participation in daily life. Primarily group-based, with opportunities for individual support as needed.
Who Is This Service For?
- Individuals seeking support for social skills and community engagement
- People looking to enhance daily living and coping skills
- Adults recovering from mental health or substance use challenges
Psychiatric / Medication Services
Medication evaluation and ongoing support for mental health needs.
Our psychiatric and medication services provide expert evaluation, diagnosis, and ongoing medication management (for psychiatric needs) to support mental health and recovery. Services are individualized, evidence-based, and integrated with therapy and other supports to ensure whole-person care. Services are provided by doctors and nurse practitioners.
Who Is This Service For?
- Individuals experiencing symptoms of mental illness
- People needing medication management or psychiatric evaluation
- Those seeking support for mental health stability and symptom management
Substance Use Services
Integrated treatment for substance use and co-occurring mental health needs.
We provide integrated treatment for substance use and co-occurring mental health disorders, guided by ASAM criteria and the ITCD model. Our services focus on recovery, relapse prevention, and long-term wellness. A comprehensive evaluation will be completed to ensure the right level of care is provided. Family involvement is encouraged when appropriate to support recovery.
Who Is This Service For?
- Individuals seeking help for substance use concerns
- People with co-occurring mental health and substance use challenges
- Those looking for structured recovery support and relapse prevention
Supported Employment
Help finding and keeping competitive employment based on personal goals.
Supported Employment services (IPS) help individuals find and maintain competitive employment. Services are goal-driven, person-centered, and integrated with mental health treatment to ensure success.
Who Is This Service For?
- Individuals interested in competitive employment
- People needing support with job search, interviews, or workplace accommodations
- Those looking to integrate work with ongoing recovery support
FAQS
Q: What is IPS?
A: Individual Placement and Support (IPS) is an evidence-based model for supported employment.
Therapy / Counseling Services
Individual, family, and group counseling to support healing and well-being.
We provide individual, family, and group therapy to help people heal, build skills, and improve emotional well-being. Our licensed therapists use evidence-based, trauma-informed approaches tailored to each individual’s goals. Available in person or through telehealth.
Who Is This Service For?
- Individuals seeking support for emotional or behavioral challenges
- Families looking for guidance and skill-building strategies
- People experiencing stress, anxiety, depression, or relationship concerns
Youth Community Psychiatric Rehabilitation (CPRC)
Services that help youth build coping, social, and daily life skills.
Youth Community Psychiatric Rehabilitation (CPRC) helps children and adolescents develop coping, social, and daily living skills. Services are family-centered and support success at home, school, and in the community. Services may be delivered in the community, including schools, with proper coordination.
Who Is This Service For?
- Children or adolescents experiencing emotional, behavioral, or mental health challenges
- Families seeking support to strengthen skills and stability
- Youth needing individualized guidance for social and daily functioning
If you or someone you know is in crisis, help is available 24/7.
Call our Crisis Line now for immediate support.
Call or Text 988
For Urgent Support
Call 1-888-279-8188Locations & Access
We proudly serve Caldwell, Daviess, Grundy, Harrison, Linn, Livingston, Mercer, Putnam, and Sullivan counties with local offices and community-based services.